Groupe FKTEL has developed and improved its own moderation and chat operator services centre, dealing with both written and oral communication. Around a hundred personnel are available 24/7 to manage all your online products and services (chat, forums, voting systems, text-to-screen messaging/requests, games etc), as dictated by the requirements of your product launches and campaigns. A code of ethics signed by all team members, along with a range of automated and manual checks ensure client confidentiality is respected and security standards are upheld across the board. A 200 m² facility in CASABLANCA is fitted with all the multimedia equipment and specialist communications needed to satisfy all your requirements. As well as its knowledge of traditional media channels, FKTEL is specialised in all the latest applications and technologies and continues to develop its expertise in all areas of communication: email, chat, SMS, MMS, blog management services, moderation services etc.